Did you know that Downtown LA has more traffic congestion than any other city in the world? With that amount of bumper-to-bumper traffic, collisions and car damage are virtually unavoidable. When it comes time to have that damage repaired, you should always make sure that you’re well informed so that you can have confidence and peace of mind during the process. We’re here to debunk a few common car collision repair myths that may deter you from making the best decision for your vehicle.

1. You Must Use Your Insurance Company’s Recommended Body Shop

When you file a claim with your insurance company following an accident, they’ll almost always provide you with a list of recommended auto body shops. Although you may feel like you have to select from this list, you’re free to choose whatever car repair service you prefer. Legally, insurance companies can’t dictate what body shop you need to go to. They can offer recommendations, but you have the final decision on your repairs. Although it may take longer to settle your claim using an auto repair service that isn’t affiliated with your insurance company, it’s always worth it to use a body shop with quality repairs that you know you can trust.

2. You Don’t Receive a Warranty If You Choose Your Own Repair Specialist

One common misconception is that your repairs won’t be covered by a warranty if they’re not performed by a repair service affiliated with your insurance company. However, this couldn’t be further from the truth. The warranties are supplied by the auto repair service themselves, not by the insurance company. If you’re choosing a reputable repair company, their work will be guaranteed. Here at Bumper Buddies, we offer a 3-year warranty on all of our repairs and guarantee 100% customer satisfaction every time. If you’re unhappy with your repairs for any reason, we’ll continue to come out and work on your vehicle until you’re completely satisfied.

3. Insurance Will Cover All Repairs

Unfortunately, your insurance isn’t guaranteed to cover 100% of your repair costs. What repairs your insurance is willing to pay for is entirely dependant on the policy terms you have. Read over your policy carefully and make note of what is covered when an accident is your fault or someone else’s fault. You should also note that your insurance will only cover the cost of repairs that restore your car to its pre-accident condition. If you undergo repairs which improve your car compared to where it was before your damage, these may not be covered and you may even be charged a “betterment fee”. When you choose Bumper Buddies, you’re choosing quality service that is still extremely affordable. Even if your insurance refuses to cover some or all of the cost, your total bill will be a fraction of what you would be charged at a traditional auto body shop.

4. Only a Dealership Can Provide Exceptional Repairs

Some people believe that they need to take their car to the dealership in order to receive quality repairs using OEM parts. However, any collision repair service can order those same parts and provide the same quality of repairs, even if they’re not affiliated with the dealership. Our technicians have years of repair experience and can get your car looking like new in no time. Avoid the hassle of dropping your car off at the dealership and allow Bumper Buddies to travel to you to repair your car on-site in just a matter of hours.

If your car has experienced the nightmare that is Downtown LA traffic and suffered minor dents and scratches along the way, turn to Bumper Buddies for high-quality auto repairs that you can trust. We make car repair a hassle-free process by traveling to whatever location is most convenient for you at a pre-scheduled time. We have a 100% satisfaction guarantee and offer a 3-year warranty on all of our work. If you’d like to find out more about us, receive a free estimate, or schedule an appointment, please contact us via phone or online form and we’ll get back to you right away.